Filing a workers’ comp claim starts a formal process. Your employer, its insurer and medical providers may all become involved. Knowing what happens next can help you track your claim and respond to requests.
What happens after you report a workplace injury?
Reporting an injury and filing a formal claim are related but separate steps. Report your injury to your employer promptly. To formally seek benefits, you must also submit a written Notice of Claim for Compensation, known as Form 30C.
After receiving your claim, the employer or its insurer must either begin paying compensation within 28 days or file a Form 43 to contest liability.
Your employer or its carrier may also file a First Report of Occupational Injury or Illness with the Connecticut Workers’ Compensation Commission. This report is separate from your Form 30C claim.
How does the insurance company handle your claim?
The insurer may review medical records, the injury report and other claim information. It may also request documents or statements from you.
If the claim is accepted and you qualify for benefits, the employer or insurer generally begins providing covered medical care and wage-replacement benefits.
If the claim is contested, the dispute may proceed through the Commission’s hearing process, which can include informal, pre-formal and formal proceedings.
What should you do while your claim is pending?
Taking a few practical steps can help you document your injury and manage your claim:
- Attend medical appointments and follow your treatment plan. Missing appointments or failing to follow treatment can affect your benefits or make it harder to document your condition.
- Keep copies of medical records and claim documents. Save communications with your employer or insurer.
- Respond promptly to requests for information. Timely responses can help keep the claim moving.
Staying organized can make it easier to respond as your claim moves through the workers’ compensation process.
What happens if your claim is denied?
A contested claim does not end your case. You can request a Commission hearing to resolve the dispute.
After a formal hearing, a Workers’ Compensation Commissioner issues a written decision. If you disagree, you have 20 days to appeal to the Compensation Review Board.
What are your next steps with a workers’ comp claim?
A workers’ compensation dispute can involve several steps, from filing your claim to resolving a contested benefit. Understanding where your claim stands can help you protect your rights.
If your claim has been contested or denied, speaking with a Connecticut workers’ compensation attorney can help you understand your options and determine what steps may be available.

